CVE-2026-36214
osTicket versions from 1.10 up to 1.17.7 and from 1.18.0 up to 1.18.3 are vulnerable to a stored XSS due to a vulnerable Bootstrap Tooltip component and insufficient HTML sanitization, allowing remote attackers to execute arbitrary JavaScript in Agent or Admin sessions.
No public exploitation has been reported so far. No distribution fix is listed yet; apply vendor mitigations and monitor.
Recommended action: Track your distribution's security tracker and apply the fix as soon as it ships.
Severity metrics
CVSS 3.1 : 5.4 MEDIUM
Vector: AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Affected & fixed versions by distribution
Versions are the native distribution strings (backport-aware): RHEL/Debian/SUSE backport fixes, so compare with the distro version comparator (dpkg / rpm / vercmp), not the upstream version.
No affected package in the tracked watchlist yet (Debian, Ubuntu, Arch, SUSE, Red Hat...). Triage may still be pending.