CVE.RADIO
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CVE-2026-53593

freescout-help-desk freescoutVulnerabilityCVSS 8.8

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the denylist that neutralizes dangerous file uploads (`Helper::$restricted_extensions`) is incomplete: it does not cover the `.pht` extension. The authenticated upload endpoint `POST /uploads/upload` (`SecureController@upload`) stores files with their original extension into the web-accessible directory `storage/app/public/uploads/` (served at `/storage/uploads/`). On the standard Apache + `libapache2-mod-php` deployment, the default handler ` ` executes `.pht`, so **any authenticated agent can upload a `.pht` web shell and run arbitrary commands as the web-server user** (`www-data`). This is a direct bypass of the fix for CVE-2025-48471, which added `phtml`/`phar` but not `pht` (nor `phtm`, `phps`). Version 1.8.224 contains an updated fix.

No public exploitation has been reported so far. No distribution fix is listed yet; apply vendor mitigations and monitor.

Recommended action: Track your distribution's security tracker and apply the fix as soon as it ships.

CVE-2026-53593 freescout-help-desk freescout Vulnerability

Severity metrics

CVSS 3.1 : 8.8 HIGH

Attack vectorNetwork (remote)
Attack complexityLow
Privileges requiredLow
User interactionNone
ScopeUnchanged
Confidentiality impactHigh
Integrity impactHigh
Availability impactHigh

Vector: AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Affected & fixed versions by distribution

Versions are the native distribution strings (backport-aware): RHEL/Debian/SUSE backport fixes, so compare with the distro version comparator (dpkg / rpm / vercmp), not the upstream version.

No affected package in the tracked watchlist yet (Debian, Ubuntu, Arch, SUSE, Red Hat...). Triage may still be pending.

Sources

Published 2026-07-20 · updated 2026-07-27 · source: NVD