CVE-2026-53595
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint `POST /user-setup/{hash}/{invite_sent_at}` (`OpenController@userSetupSave`) selects the target account solely by its `invite_hash` column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets `invite_hash` to the empty string. On MySQL and MariaDB, `VARCHAR` equality ignores trailing spaces, so a single URL-encoded space (`%20`) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts `invite_sent_at` with the target's password hash, but `Helper::decrypt` returns its raw input unchanged when decryption fails. A plaintext numeric value such as `9999999999` therefore passes the time-to-live check without any secret. The result is that an anonymous attacker sets the email and password of the lowest-id activated FreeScout account (a support agent, or an administrator if one was added by invitation) and authenticates as that account. Version 1.8.224 contains a fix.
No public exploitation has been reported so far. No distribution fix is listed yet; apply vendor mitigations and monitor.
Recommended action: Track your distribution's security tracker and apply the fix as soon as it ships.
Severity metrics
CVSS 3.1 : 9.4 CRITICAL
Vector: AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L
Affected & fixed versions by distribution
Versions are the native distribution strings (backport-aware): RHEL/Debian/SUSE backport fixes, so compare with the distro version comparator (dpkg / rpm / vercmp), not the upstream version.
No affected package in the tracked watchlist yet (Debian, Ubuntu, Arch, SUSE, Red Hat...). Triage may still be pending.